Let's get to know each other
About Us: Who We Are & What We Do
We are more than just a call center. We are an extension of your brand.
At BeninObas Jamaica BPO LLC. , we believe that customer service is not a department—it’s a promise. We exist to help businesses, both large and small, deliver the very best in customer experience. By combining human empathy with professional excellence, we ensure that every interaction feels personal, every issue is resolved, and every promise is kept.
Rooted in Values
Our culture is built on a foundation of six core principles:
- Integrity: We do what we say, even when no one is watching.
- Respect: Every voice matters, whether it’s our team members or our clients.
- Loyalty: We are committed to the long-term success of our partners.
- Professionalism: We deliver polished, reliable service at every level.
- Commitment: We don’t stop until the job is done right.
- Innovation: We constantly evolve to meet the demands of a digital world.
Why Choose Us?
Scalable Solutions: Whether you are a startup taking your first calls or an enterprise handling millions, we grow with you.
Promise Keeping: We measure our success by how well we deliver on our word.
Human-Centric Tech: We utilize cutting-edge tools, but never at the expense of genuine human connection.
Looking for a support team that truly cares? Look no further. We are here for you.
BENINOBAS JAMAICA BPO LLC
The Family Difference
We call ourselves a family because we genuinely listen—to our employees, to our clients, and to the end customer. When you outsource your support to us, you aren’t just hiring agents; you are gaining relatives who care about your reputation as much as you do.
You are not just a customer. You are family.
Testimonials
"I started on the phones fresh out of college, just needing a paycheck. I didn't expect to find a career. But they saw something in me. They mentored me, paid for my leadership certification, and promoted me to Team Lead within 18 months. My team doesn't work for me. They work with me. That's the culture here."
— David M.,
Operations Team Leader
Testimonial
"I speak Spanish and English, but I never thought it was anything special. Here, they celebrated it. I get to help customers who are nervous because English isn't their first language. When they hear me say, 'Hablemos en español,' I can hear the relief in their voice. That feeling never gets old."
— Elena V.
Bilingual Customer Care Specialist
